Privacy Policy

At Dr. Pooja Bala's Clinic, we believe in complete transparency. This Privacy Policy is written specifically for the drpoojabala.com website to explain exactly what data we collect from you, why we collect it, and how it is handled.

1. The Exact Information We Collect

We do not require you to create an account, nor do we collect deep medical histories or insurance details through this website. The only personal information we collect is what you voluntarily type into our "Book Appointment" form. This includes:

• Contact Details: Your Full Name, Phone Number, and Email Address.
• Appointment Preferences: The type of treatment you are seeking, your preferred date, and preferred time.
• Additional Notes: Any custom message or concern you choose to write in the message box.

2. How We Use This Information

The information you submit through the appointment form has a single, specific purpose: to help us schedule your visit.

• Our automated system uses your email to immediately send you a summary of your requested appointment.
• The information is sent directly to our clinic staff so we can call or email you to confirm the final booking.

3. How Your Data is Stored and Handled

Unlike many web platforms, this website does not store your personal information in a centralized online database. When you submit the booking form, your details are simply formatted into a secure email and sent directly to our clinic's official inbox (drpbdentalcare@gmail.com). From there, it is handled privately by our front desk staff to put you in our internal offline scheduling book.

4. Third-Party Sharing (We Don't)

We do not sell, rent, or trade your name, email, or phone number to marketers, advertisers, or any third parties. The data submitted through this website stays strictly between you and Dr. Pooja Bala's clinic staff.

5. Technical Data and Cookies

Our website hosting provider collects standard, anonymized technical data (such as browser type or general region) purely to ensure the website loads quickly and securely. We do not use invasive tracking pixels or cross-site advertising trackers.

6. Contact Us

If you have any questions regarding how your booking request is handled, please contact us directly at drpbdentalcare@gmail.com or call us at +91 94794 14237.